Privacy Policy

1. Introduction

AGENTONE AI LLC (“AgentOne AI,” “we,” “us,” or “our”) provides done-for-you AI business systems for skilled trades and local service businesses.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit getagentoneai.com , submit our forms, communicate with us by telephone, text message, email, or chat, schedule an appointment, or use our services.

Using our website or accepting this policy does not, by itself, provide consent to receive text messages or automated telephone calls.

2. Information We Collect

We collect information you provide, information generated during your communications with us, and information collected automatically when you use our website. This may include:

• Your name and business name.
• Your telephone number and email address.
• Your industry, service area, and business needs.
• Appointment details and scheduling preferences.
• Information submitted through forms, chats, emails, text messages, and calls.
• Call recordings, transcripts, and summaries, where recording and processing are permitted.
• Website usage, device and browser information, IP addresses, cookies, and interaction data.
• Communication preferences, consent records, and opt-out requests.

3. AI-Assisted Communications

Some communications are handled or supported by AI-powered assistants. Website chats and telephone calls may be answered, placed, or assisted by automated technology acting on our behalf.

Our assistant, Jessica, is an AI-powered assistant. Jessica may answer questions, collect information, and help schedule appointments.

You may request assistance from a human team member during a chat or call. We will make a reasonable effort to accommodate your request.

4. Telephone Calls and Call Recording

Calls may be recorded, transcribed, summarized, and reviewed to respond to inquiries, schedule appointments, maintain records, support quality and training, protect security, and improve our services.

We provide recording notices and obtain recording consent where required. Where required, consent for automated or AI-generated outbound calls is obtained before those calls are placed.

Providing a telephone number or agreeing to receive text messages does not, by itself, authorize automated or AI-generated calls.

You may request that we stop calling by telling us during a call or contacting us using the details below.

5. Text Messaging and SMS Consent

With your consent, AGENTONE AI LLC may send informational text messages about your inquiry, appointment confirmations and reminders, service updates, and customer support.

If you separately opt into marketing messages, we may send service information, special offers, promotions, and business automation updates.

Our website form provides separate, optional, unchecked consent choices for informational and marketing text messages. You may select either, both, or neither.

Providing a telephone number or submitting a form does not, by itself, enroll you in text messaging. Consent is not a condition of purchasing goods or services.

• Message frequency varies based on your interactions and selected message categories.
• Message and data rates may apply.
• Reply STOP to unsubscribe. We may send a final confirmation of your opt-out request.
• Reply HELP for assistance, call +1 (727) 591-7096 , or use our contact form .
• We retain consent and opt-out records to manage communication preferences.

SMS consent does not authorize automated or AI-generated telephone calls. Where required, permission for those calls is obtained separately before dialing.

Accepting this Privacy Policy or our Terms of Service does not, by itself, provide SMS or automated-call consent.

For additional messaging program details, see our Terms of Service .

6. How We Use Information

We use information to:

• Respond to inquiries and requests.
• Schedule appointments and provide reminders.
• Deliver and support requested services.
• Manage customer and lead records.
• Operate and improve our website, systems, and services.
• Send communications according to your preferences and applicable consent requirements.
• Detect misuse, prevent fraud, and protect system security.
• Maintain consent records, honor opt-outs, meet legal obligations, and enforce agreements.

7. How We Disclose Information

We do not sell personal information for monetary compensation. We do not share mobile information or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

Subject to the mobile-information and SMS-consent restrictions in Section 5, information may be disclosed in these circumstances:

• Operational service providers: Providers supporting hosting, CRM, telephone and messaging services, email, scheduling, analytics, AI, and technical operations may process information to provide services on our behalf.
• Legal requirements: Information may be disclosed when required by law, court order, or legal process, or where necessary to protect rights, safety, or property.
• Professional advisers: Information may be disclosed to legal, accounting, or security advisers where appropriate.
• Business transfers: Information may be transferred in connection with a merger, acquisition, or sale, subject to this policy, applicable law, and the restrictions described above.

8. Cookies and Analytics

Our website uses cookies and similar technologies to support its operation and understand how visitors use it. These may include essential, functionality, and analytics cookies.

Advertising or retargeting technologies may be used when enabled, subject to any applicable notice and consent requirements.

You can control cookies through your browser settings. Disabling cookies may affect some website features.

9. Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy. Retention depends on the type of record, our relationship with you, service requirements, consent documentation, legal obligations, security needs, and dispute-resolution requirements.

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure.

10. Privacy Choices and Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. We may need to verify your identity before acting on a request.

• Text messages: Reply STOP to unsubscribe.
• Telephone calls: Ask us during a call or contact us directly to request no further calls.
• Marketing emails: Use the unsubscribe link in the email.

Depending on your location, additional privacy rights may apply. We will honor those rights as required by applicable law.

11. Children’s Privacy

Our website and services are intended for business users aged 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided information, please contact us so we can take appropriate action.

12. Third-Party Links and Services

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies. Please review those policies when using third-party services.

13. Changes to This Policy

We may update this policy. The date above identifies the latest revision. We will provide additional notice or obtain consent to changes where required by applicable law.

Policy changes do not create or expand your communication consent.

14. Contact Us

For privacy questions, communication preferences, or requests concerning personal information, contact us using the details below.